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Meal and grocery delivery packaging, with the return trip handled.

Gel packs, thermal totes, and meal containers for meal-kit, prepared-meal, and grocery delivery. We collect them, wash, sanitize, and inspect them, and send them back to your packing line.

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A woman packs reusable steel meal containers beside a red Shef insulated delivery tote
Totes come back on the next dropYour driver collects them; we wash and restock
  • CookUnity
  • Thistle
  • Shef
  • Locale
  • Misfits Market
  • Imperfect Foods

The return loop

Example cycle for meal kit and grocery delivery.

Your operation

  1. A packer fills a reusable tote with meal orders
    01 · Packing

    Orders go out in reusables

    Gel packs, totes, and containers from clean stock

  2. A customer unpacks meals from a reusable delivery tote at home
    02 · Delivery

    Customer unpacks

    Keeps the food, sets the empties aside

  3. A driver collects an empty tote from a doorstep while dropping off a new order
    03 · Next drop

    Empties come back

    Your delivery driver collects them at the door on the next drop

Dispatch Goods

  1. A driver in a high-visibility vest checks the label on a red insulated carrier in the back of a truck
    04 · Pickup

    Dispatch Goods collects

    From your fulfillment center, on a set schedule

  2. Three stainless-steel commercial washers mid-cycle in a Dispatch Goods plant
    05 · Restock

    Washed, sanitized, inspected

    In our own plants, then sorted and stocked

  3. A Dispatch Goods box truck, its side reading “Reduce waste, Save money”, parked at dusk
    06 · Redistribute

    Clean stock delivered back

    To your fulfillment center, ready to pack

Clean stock goes straight into your next orders, and the loop starts again at step 01.

What we wash

The packaging that comes back.

  • Two reusable gel ice packs, one stacked on the other

    Gel packs

    Reusable gel and ice packs, cleaned and returned ready to freeze.

  • A black insulated CookUnity delivery tote beside a packaged meal on a kitchen counter

    Thermal totes

    Insulated delivery totes, washed and sanitized between uses.

  • A row of Locale glass meal jars with layered grains and vegetables on a wooden table

    Meal containers

    Glass jars and steel containers for prepared meals, washed and inspected each cycle.

Your customers send it back. We get it ready to ship again.

Fresh food delivery runs on items that have to come back clean: totes left on doorsteps, gel packs from customers’ freezers, jars from past deliveries. Outsourcing the washing takes floor space, labor, and food-safety risk away from your packing line.

We collect returns from your fulfillment center, wash, sanitize, and inspect them in our own plants, stock them, and redeliver clean on your schedule.

Benefits

Why delivery teams hand off the washing.

  1. Happier customers, less churn

    No foam or single-use packs for customers to throw away. They set the empties out for the driver, and the box feels better to open.

  2. No wash line on your floor

    Keep your fulfillment space for packing orders, not washing returns.

  3. Ready for the cold chain

    Gel packs and thermal totes come back clean and ready for your next shipment.

  4. Cost that improves with reuse

    Each reuse spreads the cost of a tote or gel pack across more orders. The math improves as EPR laws raise the cost of single-use.

“If you’re not using Dispatch Goods, you’re sending your customers a problem: a mountain of waste.”

Head of Sustainability at a meal delivery customer

Questions from delivery and grocery teams

Gel and ice packs, thermal totes, and meal containers: glass jars and steel containers. Tell us what’s in your box.

See what reuse looks like in your delivery box.

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